These terms were last updated October 2024 Please read these “Terms and Conditions” for important information about Farmers Insurance® text message programs and available codes. By opting in to use our text message services, you have agreed to be bound by the terms and conditions contained herein. You further acknowledge and represent that you are the authorized user of the mobile phone number that you provided or have been granted permission by the authorized user of the mobile phone number to enroll such mobile phone number in the service. If you do not agree with these Terms and Conditions, you must immediately cease using the applicable text message program(s) and notify us, as provided below. Although we do not impose an additional charge for this service, your mobile carrier’s message and data rates may apply. By enrolling in the service(s), you approve any charges that may be deducted by your wireless carrier from your prepaid balance, or that appear on your mobile phone bill. The number of messages you receive will vary depending on the number of text services, the number of policies and billing accounts you have, as well as your account activity. We may revise, modify or amend these “Terms and Conditions” at any time. Any such revisions, modifications, or amendments shall take effect when they are posted to Farmers.com. You agree to review these Terms and Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive text messages will indicate your acceptance of those changes.
Service availability and disclaimers Farmers Insurance Group’s text programs are offered on an “as is” basis and: (1) may not be available in all areas at all times; (2) may not continue to work in the event of product, software, coverage, or other service changes made by your wireless carrier; (3) may be terminated entirely or for individual participants at any time with or without notice, including, or example, before you have received any or all messages that you otherwise would have received; (4) delivery of texts to your mobile device may fail due to a variety of circumstances or conditions. We are not liable for delayed or undelivered messages. Examples include, but are not limited to, system outages, mobile network service issues, state restrictions, and state of emergency. Farmers Insurance Group entities and each of their respective officers, directors, and employees are not responsible and shall not be liable for any losses or injuries of any kind resulting, directly or indirectly, from any text program or from technical failures or delays of any kind with respect thereto. Keywords and shortcuts You may opt in to available text message services from Farmers Insurance Group entities and/or their representatives at any time by following the steps below. Please note that keywords and short codes may be changed, added, or removed, as necessary. Opting in to texts To start receiving texts from Farmers Insurance Group entities and/or their representatives, follow the instructions provided for the applicable program(s) or service(s). Opting out of texts If you no longer wish to receive text messages for a specific text program, follow the opt-out instructions provided by that program. To opt out of all text programs, text STOPALL without any additional words, spaces, or characters either before or after the word. You hereby release Farmers Insurance Group entities and each of their respective officers, directors, and employees from any liability for your efforts to unsubscribe from any text message service via a text message that does not strictly comply with the terms stated herein, except to the extent required by law. Opt-out requests and automatic opt-outs Following the steps to opt out detailed above will opt you out of the applicable text message service. After you submit such a request to unsubscribe, you may receive additional text communications to confirm your opt-out. After you have unsubscribed from any text message service, you may re-enroll in the text message service at any time by following the steps noted above, or in associated text program communications. You may no longer receive certain text message services, if you change your mobile carrier or your mobile phone number.
Opting out of a text message service does not preclude Farmers Insurance Group entities and each of their respective officers, directors, employees, and representatives from sending messages otherwise allowed by applicable state and federal law. Questions Refer to the FAQ section of this page for commonly asked questions. Eligibility for text message program participation To be eligible to participate in a Farmers Insurance Group text program, you must provide any consent necessary to receive any such messages. Depending on the nature of the message and the technology used to send it, prior express written consent may be required. Such consent may be provided to a Farmers Insurance Group representative, by requesting a quote on Farmers.com, or by updating your contact preferences on Farmers.com. By providing prior express written consent, you agree to receive marketing calls and text messages on behalf of Farmers Insurance Group entities listed here that you selected, or their representatives, using an automated telephone dialing system, AIgenerated voice, and by artificial or pre-recorded voice, even if your telephone number is listed on a national, state, or business do-not-call registry. Consent is not a condition of purchase. You can go to Farmers.com for alternative contact information. If you revoke any consent necessary to receive applicable text messages, we will consider that a request to opt out of receiving only those text messages requiring such consent. Because you are responsible for taking any necessary action on your policies which includes, among other things, timely payment of amounts owed, please consider the impact any revoked consent may have on methods by which you receive policy related texts, including billing texts.